Terms and Conditions

1) Purpose and scope of application

These Conditions are intended to regulate the relationship between Ms. JANNA PLANDOLIT CASALS and you (hereinafter the Client), regarding all transactions carried out through the website: www.nunatakksworld.com (hereinafter the “Website”), domain owned by Ms. JANNA PLANDOLIT CASALS With address for notification purposes at c/ Vallseca 138 L1, 08195 Sant Cugat del Vallès, Barcelona (España).

For any questions, you can contact through the following email: nfo@nunatakksworld.com

Online contracting of products and/or services offered by Ms. JANNA PLANDOLIT CASALS through this “Website” will be subject to the provisions of these Terms and Conditions.

Ms. JANNA PLANDOLIT CASALS, through the web, also sells products for minors between 14 and 18 years of age, but sells them to adults, who can buy with a credit card or order permitted payment method. If you are a minor, you can purchase the product only whit the participation of a parent or guardian. Ms. JANNA PLANDOLIT CASALS reserves the right to reject the order, cancel accounts, delete content or cancel orders at its sole discretion.

2) Acceptance and proof of acceptance

The acquisition of the products and/or services must be done through the activation of the Pay button that appears in a footer of the request for purchase conditions, and expresses the total acceptance of each and every one of the Terms and as it is displayed on the “Web” page prior to the purchase of the products, without any further developments that my occur in the clauses of the Terms and Conditions subsequently apply.

From the moment of acceptance, the user acquires the condition of Client that is described in these Terms and Conditions. Any product or service offered later by Ms. JANNA PLANDOLIT CASALS must be the subject of a new contract..

If the Client wishes to read the Terms and Conditions in more detail, they can print on paper or save the document in electronic format.

Ms. JANNA PLANDOLIT CASALS will send the Client, once these Terms and Conditions have been expressly accepted, justification of the contract, with all its terms, via email within 24 hours of the purchase.

3) Prices, Payment Method, Delivery and Withdrawal

3.1 Prices

The prices applicable to each product and / or service are those indicated on the “Web” page on the date of the order, including, where appropriate, all VAT (Value Added Tax).

The offers will be duly marked and identified as such, conveniently indicating the previous price and the price of the offer.

Ms. JANNA PLANDOLIT CASALS reserves the right to make on the “Web”, at any time and without prior notice, the modifications it deems appropriate, being able to update products and services daily depending on the market.

The price of the product does not include shipping costs. These expenses are borne by the Customer and will be added to the total amount of the selected products. The cost of the contracted delivery service will be determined by the conditions and modality of said selected service. The Client will be duly informed in advance of these costs, which will also be broken down prior to the completion of the contracting process.

In shipments made to countries outside the European Union, Ms. JANNA PLANDOLIT CASALS  will not assume the expenses corresponding to taxes and customs duties of each country.

3.2 Payment method

The Customer may pay for his order by Visa, Visa Electron, Mastercard.

In the event that the POS (Point of Sale Terminal) informs of the denial of the card, the order will be automatically canceled, informing the Customer by email of the cancellation.

For payments made with cards issued outside Of Spain, it is necessary that the issuing bank is covered by the Secure Electronic Commerce Security Protocol (CES). Payments with cards that do not meet this requirement will not be accepted.

The purchase receipt that you will receive by email once the purchase is confirmed is a substitute for an invoice for tax purposes and the manufacturer’s warranty. However, you can request an invoice in the purchase process, indicating your NIF, name and surname or business name, billing address. Once the purchase is complete, an electronic invoice will be sent to your email address.

The purchase made by credit card is made with total security. Our server uses SSL encryption technology and the entire collection operation is carried out on secure platforms. Thus ensuring the privacy and confidentiality of the data provided.

SSL (Secure Socket Layer) encryption technology allows all personal data requested in a transaction, such as name, address or credit card number, to be transmitted securely. Encryption is the encryption of data in such a way that only those involved in a transaction can interpret it. Encryption prevents outsiders from intercepting transactions and being able to know their contents.

3.3 Delivery and Withdrawal

Deliveries are sent to the delivery address indicated by the Customer, within a maximum period of 3 to 15 days for deliveries in the Iberian Peninsula and within a maximum period of 30 days for international shipments, Balearic Islands, Canary Islands, Ceuta and Melilla. In case of not having stock Ms. JANNA PLANDOLIT CASALS will duly inform the Client of this point as soon as possible.

The products on this website will be shipped to all countries. There is no geographical exclusion.

In any case, if the Customer does not receive the order within the maximum legal period of 30 days from the contract, he can contact Ms. JANNA PLANDOLIT CASALS via email: info@nunatakksworld.com

The Customer will have a period of fifteen calendar days from the receipt of the order, or from the conclusion of the contract in the case of services or supply of digital content that is not provided on a material medium, to terminate the contract.

Ms. JANNA PLANDOLIT CASALS guarantees the Customer the possibility of canceling his order at any time and without any cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise, you must wait to receive the order to exercise the right of withdrawal.

The right of withdrawal will not proceed in the following cases, as well as in the rest of the exceptions provided for in article 103 of Law 3/2014:

– In the case of the provision of services, once the service has been completed fully executed by Ms. JANNA PLANDOLIT CASALS, when the execution has begun, with the prior express consent of the Client and with the recognition on his part that he is aware that, once the contract has been completely executed by Ms. JANNA PLANDOLIT CASALS, he will have lost his right of withdrawal.

– In the supply of goods made according to the Customer’s specifications or clearly customized.

– In the case of sound recordings or sealed videos or sealed computer programs that have been unsealed by the Customer after delivery.

– In the case of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.

– In the case of digital content (eBooks, films, etc.) that is not provided on a material medium when the Client has started downloading it. In this case, the start of such download will mean for the Customer the loss of the right of withdrawal.

To exercise the right of withdrawal, you must notify us by email: info@nunatakksworld.com, or to the address: c / Vallseca 138 L1, 08195 Sant Cugat del Vallès,  Barcelona  (Spain),your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email.

In both cases, Ms. JANNA PLANDOLIT CASALS will communicate without delay on a durable medium the acknowledgment of receipt of said withdrawal.

In case of withdrawal on your part, we will refund all payments received from you excluding shipping costs if the order has been delivered to the carrier without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund.

In any case, in the event that the Customer has expressly selected a delivery method different from the less expensive mode of ordinary delivery, Ms. JANNA PLANDOLIT CASALS will not reimburse the additional costs arising from it.

The returned order must be delivered together with the delivery note and, where appropriate, an invoice issued to Ms. JANNA PLANDOLIT CASALS. The Customer may return any item purchased as long as the products retain their original packaging and the manuals, accessories or promotional gifts included in their case. The Customer shall only be liable for the decrease in value of the goods resulting from a manipulation of the same other than that necessary to establish their nature, their characteristics or their operation.

If a product other than the one ordered by the customer is delivered by our mistake, the correct product will be delivered to you, picking up the first one, without any additional charge to the Customer. In case of not having the correct product, the full purchase amount will be refunded.

If a product has arrived at the customer broken, damaged or in poor condition, Ms. JANNA PLANDOLIT CASALS  will be responsible for collecting it at home as long as the products retain their original packaging and the manuals, accessories or promotional gifts included in their case and replacing it with another in good condition, without additional charges. In case of not having the correct product, the full purchase amount will be refunded.

4) Language

The language in which the contract between Ms. JANNA PLANDOLIT CASALS  and the Client will be perfected is Spanish or in the official language of the Autonomous Community where it has its registered office.

5) Responsibilities of the Client

The Customer acknowledges knowing the data and characteristics of the products according to the information provided on the website.

It therefore declares the following:

• 1. This is a person of legal age in accordance with current legislation.

• 2. You are authorized to use the account, card or means of payment provided to make the purchase.

• 3. Affirms that you know and consent to the receipt of the product in the place that has been indicated during the purchase process in the store.

• 4. The data that has been reported during the process is correct and you are aware of the certain information of the products.

The Client undertakes to make lawful use of the Services, without contravening current legislation, or harming the rights and interests of third parties.

The Client guarantees the veracity and accuracy of the data provided when completing the contracting forms, avoiding the cause of damages to Ms. JANNA PLANDOLIT CASLS product of the incorrectness of the same.

Failure to comply with any of these Conditions may result in the withdrawal or cancellation of the Services by Ms. JANNA PLANDOLIT CASALS  without prior notice to the Client and without this giving the right to any compensation.

6) After-sales Services

For any query, incident, complaint or claim after the acquisition of the products or services, you can contact us through the  email:info@nunatakksworld.com

7) Industrial and Intellectual Property

The intellectual and industrial property rights over the works, trademarks, logos, and any other susceptible of protection, on the “Web” page correspond exclusively to Ms. JANNA PLANDOLIT CASALS (or to third party authorizers), to whom corresponds the exclusive exercise of the rights of exploitation of the same in any form and, in particular, with an enunciative and non-limiting character, the rights of reproduction, copying, distribution, transformation, commercialization, and public communication. The unauthorized reproduction, distribution, commercialization or transformation of such works, trademarks, logos, etc. constitutes an infringement of the intellectual and industrial property rights of Ms. JANNA PLANDOLIT CASALS or the owner thereof, and may give rise to the exercise of any judicial or extrajudicial actions that may correspond to them in the exercise of their rights.

By accepting these  Terms and Conditions, the Client undertakes to respect the Industrial and Intellectual Property rights owned by  Ms. JANNA PLANDOLIT CASALS  and third parties.

8) Jurisdiction and Applicable Law

In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those provided by the applicable legal regulations on competent jurisdiction, in which the place of compliance with the obligation or the domicile of the buyer is attended, in the case of final consumers.

All this without prejudice to the Client’s power to go to the Consumer Arbitration Board of its demarcation.

In the event that it is a sale made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).

9) Online Dispute Resolution

In accordance with Regulation (EU) No 524/2013 of the European Parliament andof the Council of21 May 2013, we make available to the customer the following link that allows access to the online dispute resolution platform of the European Union:  https://ec.europa.eu/consumers/odr/